DublinBet Casino Terms and Conditions

Welcome to Dublin Bet. These Terms and Conditions ("Terms") form the legal agreement between you and Samaki Limited, the operator of the DublinBet website at dublinbet.com. By creating an account, making a deposit, or otherwise using our services, you agree to be bound by these Terms in full. We recommend reading them carefully before you start playing at Dublin Bet Casino.

Company Information

Our services are owned and operated by Samaki Limited, a company incorporated under the laws of Anjouan with registration number 15685, registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Effective 23 December 2024, our website and services moved to Samaki Limited, replacing MTM; player balances, personal information and transaction history carried over unchanged. Samaki Limited is also used as the payment company for certain transaction types and is the sole owner of the Dublin Bet trademark and logo. Established in 2004, our brand has built a long-standing presence in the online gaming industry.

We hold a licence issued by the Gaming Board of Anjouan, The Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-142406012-FI, issued on 2 June 2024. This licence is displayed in our footer and governs our authority to offer real-money gaming services at DublinBet Casino.

Eligibility to Play

You must be at least 18 years old to register and play at Dublin Bet. For players residing in Estonia, the minimum age is 21; any account opened by an Estonian resident under 21 is closed automatically as soon as we identify it.

Registration is not permitted for residents of a number of jurisdictions, including Afghanistan, Albania, Algeria, Angola, Argentina, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Cambodia, Chile, China, Ecuador, Germany, Greece, Papua New Guinea, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Korea, Kuwait, Lao, Lithuania, Madagascar, Malaysia, Mauritius, Montenegro, Myanmar, Namibia, Nicaragua, Pakistan, Panama, Philippines, Poland, Russia, Singapore, Slovakia, Slovenia, Sudan, Sweden, Syria, Taiwan, Thailand, Turkey, Uganda, The Netherlands, The Netherlands Antilles, The United Kingdom, The United States of America, Uzbekistan, Vietnam, Yemen and Zimbabwe. We also exclude Kazakhstan, FATF high-risk and grey-list countries, UNSC sanctioned countries, and any territory where our activities are recognised as illegal. Separate provider-level restrictions apply to NetEnt titles in a further list of countries, as published on our games pages.

Account Registration and Security

Only one account per person, household, computer or IP address is permitted. When you use the Dublin Bet login page, you agree to keep your credentials confidential and notify us immediately of any unauthorised access. We publish our website in English, French, German and Spanish, and the English version of these Terms is the legal basis of our relationship with you and prevails over any translation.

If your account remains inactive for 18 months, it becomes dormant and we apply an administrative fee of 5.00 EUR per month until the real-money balance reaches zero. You can access DublinBet Casino via desktop or mobile browser and other related platforms; there is currently no dedicated downloadable DublinBet app, and all games run through our server-executed platform.

Deposits and Payment Methods

We accept EUR, USD and GBP, with availability depending on your payment method and market. For certain methods, payments received in a currency other than EUR are converted into USD or GBP at the prevailing rate, and any exchange-rate loss is borne by you. We also support cryptocurrency deposits in Bitcoin, Bitcoin Cash, USDC, Solana, Ethereum, Litecoin, Dogecoin, Tron, Toncoin, Tether TRC20, Tether ERC20 and Cardano.

The minimum deposit is 20 EUR across every payment method, or 0.01 ETH on the Ethereum blockchain; deposits below this threshold are considered lost and cannot be recovered. All deposits are free and instant, with a maximum of 1,750 EUR for credit cards, MiFinity and Cashlib, and 5,000 EUR for all cryptocurrencies. Among Ethereum tokens, we only accept ERC-20 (USDTE); tokens issued on Binance Smart Chain are not supported.

Withdrawals

We process withdrawal requests within 24 hours during our payment service operating hours. The full deposit must be wagered at least once before you may request a withdrawal, otherwise your request is cancelled. We may run identity verification through Shufti Pro and may request documents for any payout, with mandatory checks above 1,000 EUR.

Our withdrawal limits are 4,000 EUR per week and 16,000 EUR per calendar month, unless a larger amount has been agreed in advance. Where pending withdrawals exceed 4,000 EUR, we pay out in weekly increments of 4,000 EUR until the balance is settled. VIP status raises these limits, as published on our VIP Club page, and Diamond VIP players have withdrawals approved on request. We reserve the right to pay back using the same method previously used for deposit, and withdrawals to credit cards are only possible where the card was issued by a Euro Zone bank; withdrawals to debit cards are not possible. All withdrawal notices must be submitted through our website; requests by telephone or e-mail are not accepted.

Bonuses and Promotions

Our welcome bonus depends on your country of registration and is displayed on our promotions page. Once activated by a qualifying deposit, it must be claimed via the Bonus menu within 3 days, and expires 30 days after being claimed if wagering has not been met. The bonus and deposit together must be wagered 30 times before withdrawal; a 50 EUR deposit with a matching 50 EUR bonus, for example, requires 3,000 EUR of total wagering. Using a valid DublinBet Casino promo code may unlock additional promotional offers where available.

The welcome bonus is not valid for players from a defined list of countries including Albania, Armenia, Belarus, Bulgaria, China, Finland, Georgia, Hungary, Indonesia, Kazakhstan, Latvia, Macedonia, Moldova, Myanmar, the Netherlands, the Netherlands Antilles, the Philippines, Romania, the Russian Federation, Serbia, Ukraine and the USA; German players depositing via Neteller or Skrill also do not qualify. Only one bonus may be active at a time, and the maximum bet with an active bonus is 5 EUR or its currency equivalent. Bonus money becomes active only after all real money has been wagered, and any bonus is forfeited once the balance drops below 0.10 EUR. Game weighting towards wagering varies: slots contribute 100%, live roulette 15%, live blackjack 10%, video poker 30%, and many table and live games contribute 0%, with a published list of named titles contributing at reduced rates.

We also run Free Bonus Money and Free Spins offers, announced by e-mail and through the Bonuses menu, along with our SuperPoints loyalty program and VIP Cashback, credited weekly with no wagering requirement. Details of every Dublin Bet bonus, including no-deposit offers, are published on site and may change at our discretion.

Responsible Gaming

We are committed to promoting responsible play. You can set deposit limits, session reminders or self-exclusion through your account settings, and our support team is available to assist if you feel your gambling is becoming a concern.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of DublinBet Casino, including losses caused by technical faults, third-party providers, or events beyond our reasonable control.

Governing Law

These Terms are governed by the laws of Anjouan, and both parties submit to the exclusive jurisdiction of the Anjouan courts for any dispute arising from your use of our services.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulations, or business practices. Continued use of DublinBet after any update constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, a transaction, or a complaint, please reach our support team via live chat, available seven days a week from 08:30 to 01:00 CET, or by e-mail at [email protected]. Thank you for choosing DublinBet.